Your Managed IT Blog

Blockchain technology is making waves across industries, transforming how we handle data and transactions. But what exactly is blockchain, and how does it work? At Novo IT Ltd, we help small and medium businesses across West Sussex explore cutting-edge technologies like blockchain.
Graphic remote working customer service call - Customer Service Technology Blog Image
Customer service is essential for business success, requiring adaptation to evolving customer expectations. Technology, including AI, omnichannel support, cloud platforms, self-service tools, data analytics, and robotic process automation, is enhancing customer interactions and satisfaction. These innovations lead to increased efficiency and personalized experiences, making companies more competitive in today’s market.
Right now, the world of smart homes and offices is like a bad translation app - everyone speaks a different language! This means multiple apps, frustrating setups, and limited functionality.  But fear not, weary tech warrior, there's a light at the end of the tunnel: a new standard called Matter.
CES 2024 had a ton of cutting-edge gadgets on display, from see-through TVs to robot companions. These innovations are set to shake up our homes and how we engage with technology.
In today’s ever-evolving digital landscape, small businesses have more opportunities than ever. Many of these call for leveraging technology to […]
Customers look for convenience. In today’s world that means technology that makes their life easier. From webforms to POS systems, […]