Your Trusted Managed IT Partner in West Sussex
Let us handle your tech—so you can focus on running your business.
At Novo IT, we provide managed IT services in West Sussex that keep your business secure, efficient, and ready to scale. Whether you’re a growing startup or an established company, our proactive support model takes the stress out of tech.
What is Managed IT Support?
Managed IT Support means handing over the day-to-day headaches of your technology to a trusted partner. Instead of reacting to problems as they arise, we prevent them in the first place. We keep your systems secure, up to date, and running smoothly—so you can get on with growing your business.
We’re like your own IT department, just without the overheads. And when something does go wrong? We fix it—fast.
What We Do As A Local IT Company
We specialise in managed IT support—taking a proactive approach to technology management so you can focus on growing your business.
Monitoring & Support
We don’t wait for things to break. Our proactive monitoring means we spot issues before they cause disruption. From start-ups to larger teams, we tailor our support to your business—keeping everything running smoothly, securely, and without stress.
Cybersecurity & Data Protection
Cyber threats are real—and small businesses are common targets. We provide layered protection for your systems, emails, and data. From antivirus and encryption to phishing prevention and Cyber Essentials certification, we’ve got your security covered.
Cloud Solutions & Backup
Work from anywhere with confidence. We’ll help you choose the right cloud tools and make sure your data is backed up and accessible when you need it. Whether it’s Microsoft 365, file sharing, or full disaster recovery, we’ve got your back(up).
Equipment Recycling
Old kit piling up? We take care of secure, eco-friendly IT disposal. Our Reduce, Reuse, Recycle promise means 0% landfill and 100% data destruction, certified and verified. You clear the clutter, we handle the rest—responsibly.
Business Continuity
Downtime is expensive. Our continuity planning services ensure your business can bounce back fast if disaster strikes. We work with leading backup partners to keep your systems protected and your data recoverable—no matter what.
Networking & Connectivity
Slow internet and patchy Wi-Fi hold businesses back. We offer networking assessments, broadband provisioning, and setup services to keep you reliably connected. As a registered broadband provider, we offer excellent service—at unbeatable prices.
Why Choose Our
Managed IT Services
We love working with businesses that align with our values of honesty, integrity, and sustainability.
If you’re looking for a traditional break-fix approach or expect corporate suits and formalities, we might not be your perfect match.
But if you appreciate genuine relationships, proactive strategies, and a family-run ethos where your business truly matters, we’d love to partner with you.
Focus on Your Business, Not Your IT
You didn’t start your business to chase IT issues. We handle all the background tech work so you and your team can stay productive.
Fixed Costs, No Surprises
Our packages are transparent and all-inclusive. No unexpected invoices, no hidden extras—just reliable IT support.
Expert Help When You Need It
Whether you’ve got a slow laptop or a major outage, we’re here. Remote support, on-site visits, advice—we’ve got it covered.
Local, Friendly, Human
We’re a small, family-run business based in Crawley. You’ll always speak to someone who knows your business—not a call centre. And yes, we explain things in plain English.
What’s Included in Our
Managed IT Packages
We’ve designed three simple, scalable packages to suit every size of business and level of need.
Sign up for a minimum 1-year fixed term
contract and receive 15% off!
Basic
Ideal for businesses who need essential support without the fluff.
per user per month
Premium
For growing teams that need stronger security, training, and hands-on help.
per user per month
All Basic Package Features +
Advanced
For businesses with complex IT needs or compliance requirements.
per user per month
All Premium Package Features +
Frequently Asked Questions
Yes! Clear terms with no hidden charges.
We don’t lock you in—cancel anytime. However, longer commitments benefit from discounted rates.
Not usually! We advocate using reliable refurbished equipment whenever possible.
Ready to Simplify Your IT?
Experience the difference with Novo IT—where proactive IT support meets genuine commitment. Let us manage your technology so you can manage your business.