Your Managed IT Blog

Celebratory cake with white frosting and chocolate decorations, featuring the text "NovoIT is 4!" and a lit number 4 candle.
Novo IT is celebrating 4 years of delivering honest, jargon-free IT support to businesses across Crawley and West Sussex. From humble beginnings to thriving partnerships, our journey is built on trust, transparency, and community. Here’s a look back—and what’s next.
Artificial Intelligence (AI) is increasingly accessible to small businesses, offering tools for enhanced customer service, marketing efficiency, and operational improvements. Key applications include AI chatbots for customer support, analytics for targeted marketing, automation of routine tasks, inventory management, personalized interactions, streamlined HR processes, and cybersecurity solutions, benefiting profitability and competitiveness.
Automation is not about replacing humans but empowering them. By handling routine tasks, automation frees up your team to focus on strategic thinking, innovation, and building meaningful customer connections. As technology continues to advance, the possibilities for automation will expand, giving small businesses a competitive edge.
Running a small business can be challenging. But advancements in technology have opened a world of opportunities. Small business owners […]
In today’s ever-evolving digital landscape, small businesses have more opportunities than ever. Many of these call for leveraging technology to […]
What would you do if your business suffered a ransomware attack tomorrow? Do you have a contingency plan in case […]
Technology Company
Whether you sell shoes or run an accounting firm, you need some type of technology to operate. Today’s companies aren’t […]
Smaller Companies Targeted More. That’s a Fact There are few good reasons why hackers see small businesses as low-hanging fruit. […]