Your Managed IT Blog
AI tools are software programs powered by artificial intelligence, designed to help you work more efficiently. Over time, these tools learn from the data you feed them, making them smarter and better at assisting you. Think of them as super-smart digital assistants that make your life easier. It’s time to explore these smart tools and see how they can work for you.
10 Tips for a Hassle-Free Smart Home What is a Smart Home? A smart home uses technology to control everyday […]
Starting January 2025, Microsoft 365 Business users will begin transitioning to the new Outlook app. The new Outlook offers a modern, streamlined user interface similar to Outlook on the Web, ensuring an easy transition and access to the latest features.
If you have questions or need assistance with the new Outlook, Novo IT Ltd is here to help. As your trusted IT partner for small and medium businesses across West Sussex, we’re always ready to support you in adopting the tools you need to stay ahead.
Windows 11 is rapidly gaining popularity, capturing over 31% of the Windows market share by August 2024. With Windows 10 retiring in 2025, users are encouraged to maximize productivity through features like enhanced Start Menu customization, virtual desktops, multitasking with Snap layouts, and accessibility tools. Explore more tips for an optimal experience.
The festive season prompts many to acquire new gadgets, leading to the question of old tech disposal. Recycling is encouraged for space, data security, and environmental benefits. Novo IT offers free IT recycling, promoting sustainability, supporting the economy, and reducing e-waste. It’s a perfect time to responsibly retire outdated devices.
The world’s gone digital, and it shows in how people shop. Cash and checks used to be standard, but now […]
The 2024 Work Trend Index reveals how rapidly AI is transforming workplaces, emphasizing its role in streamlining operations and enhancing productivity. While employees desire AI integration, many companies lag in adoption. The report stresses the importance of training, ethical considerations, and clear policies to effectively harness AI's potential while fostering employee engagement.
Customer service is essential for business success, requiring adaptation to evolving customer expectations. Technology, including AI, omnichannel support, cloud platforms, self-service tools, data analytics, and robotic process automation, is enhancing customer interactions and satisfaction. These innovations lead to increased efficiency and personalized experiences, making companies more competitive in today’s market.
Microsoft Teams, enhanced by the AI-driven Copilot, is revolutionizing collaboration and productivity for businesses. Recent updates feature improved task automation, intelligent meeting summaries, and context-aware suggestions. Copilot agents serve specific business roles, further increasing efficiency. These innovations ensure better communication, decision-making, and workflow management, positioning businesses for success in the AI era.
Artificial Intelligence (AI) is increasingly accessible to small businesses, offering tools for enhanced customer service, marketing efficiency, and operational improvements. Key applications include AI chatbots for customer support, analytics for targeted marketing, automation of routine tasks, inventory management, personalized interactions, streamlined HR processes, and cybersecurity solutions, benefiting profitability and competitiveness.