Toy Santa next to toy old-fashioned desktop PC with recycling logo on the screen. for the Recycling IT Equipment blog
The festive season prompts many to acquire new gadgets, leading to the question of old tech disposal. Recycling is encouraged for space, data security, and environmental benefits. Novo IT offers free IT recycling, promoting sustainability, supporting the economy, and reducing e-waste. It’s a perfect time to responsibly retire outdated devices.
Open laptop on white background for the cashless era blog image
The world’s gone digital, and it shows in how people shop. Cash and checks used to be standard, but now […]
A laptop keyboard with a blue "AI" key. Image for AI in the workplace blog
The 2024 Work Trend Index reveals how rapidly AI is transforming workplaces, emphasizing its role in streamlining operations and enhancing productivity. While employees desire AI integration, many companies lag in adoption. The report stresses the importance of training, ethical considerations, and clear policies to effectively harness AI's potential while fostering employee engagement.
Graphic remote working customer service call - Customer Service Technology Blog Image
Customer service is essential for business success, requiring adaptation to evolving customer expectations. Technology, including AI, omnichannel support, cloud platforms, self-service tools, data analytics, and robotic process automation, is enhancing customer interactions and satisfaction. These innovations lead to increased efficiency and personalized experiences, making companies more competitive in today’s market.
Closeup of hands on a laptop keyboard - Copilot in Teams blog image
Microsoft Teams, enhanced by the AI-driven Copilot, is revolutionizing collaboration and productivity for businesses. Recent updates feature improved task automation, intelligent meeting summaries, and context-aware suggestions. Copilot agents serve specific business roles, further increasing efficiency. These innovations ensure better communication, decision-making, and workflow management, positioning businesses for success in the AI era.
Artificial Intelligence (AI) is increasingly accessible to small businesses, offering tools for enhanced customer service, marketing efficiency, and operational improvements. Key applications include AI chatbots for customer support, analytics for targeted marketing, automation of routine tasks, inventory management, personalized interactions, streamlined HR processes, and cybersecurity solutions, benefiting profitability and competitiveness.
The modern worker is on the go. They want to switch between their laptop and phone seamlessly. A mobile-friendly workspace lets them do that. It's like supercharging your team's productivity, providing them with the freedom and flexibility they crave. It's not just about flexibility; it's about boosting productivity, enhancing collaboration, and making your team happier. 
Dive into Microsoft 365 essential settings, including Outlook, Teams, SharePoint, OneDrive, PowerAutomate, PowerBI and Copilot.
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