Your Managed IT Blog
During the festive season, businesses face specific IT challenges, including outdated software, cybersecurity threats, and hardware failures. Novo IT provides tips such as scheduling software updates, training staff on phishing threats, testing remote access, and managing email overload to help mitigate these issues and ensure smooth operations during this busy time.
Customer service is essential for business success, requiring adaptation to evolving customer expectations. Technology, including AI, omnichannel support, cloud platforms, self-service tools, data analytics, and robotic process automation, is enhancing customer interactions and satisfaction. These innovations lead to increased efficiency and personalized experiences, making companies more competitive in today’s market.
A slow laptop can be more than just a minor inconvenience. When running a business, it can be a significant […]
Microsoft Teams, enhanced by the AI-driven Copilot, is revolutionizing collaboration and productivity for businesses. Recent updates feature improved task automation, intelligent meeting summaries, and context-aware suggestions. Copilot agents serve specific business roles, further increasing efficiency. These innovations ensure better communication, decision-making, and workflow management, positioning businesses for success in the AI era.
Data Lifecycle Management (DLM) is essential for effectively managing data from creation to deletion, ensuring security, compliance with regulations, and operational efficiency. It faces challenges such as handling large volumes of diverse data, maintaining data quality, and setting retention policies. A solid DLM strategy mitigates risks while maximizing data value.
What would you do if your business suffered a ransomware attack tomorrow? Do you have a contingency plan in case […]
In recent years, electronic mail (email for short) has become an essential part of our daily lives. Many people use […]
It’s hard to turn around online these days without running into ChatGPT. Both Bing and Google are levering this advanced […]
Whether you sell shoes or run an accounting firm, you need some type of technology to operate. Today’s companies aren’t […]