Your Managed IT Blog
During the festive season, businesses face specific IT challenges, including outdated software, cybersecurity threats, and hardware failures. Novo IT provides tips such as scheduling software updates, training staff on phishing threats, testing remote access, and managing email overload to help mitigate these issues and ensure smooth operations during this busy time.
Customer service is essential for business success, requiring adaptation to evolving customer expectations. Technology, including AI, omnichannel support, cloud platforms, self-service tools, data analytics, and robotic process automation, is enhancing customer interactions and satisfaction. These innovations lead to increased efficiency and personalized experiences, making companies more competitive in today’s market.
A slow laptop can be more than just a minor inconvenience. When running a business, it can be a significant […]
Microsoft Teams, enhanced by the AI-driven Copilot, is revolutionizing collaboration and productivity for businesses. Recent updates feature improved task automation, intelligent meeting summaries, and context-aware suggestions. Copilot agents serve specific business roles, further increasing efficiency. These innovations ensure better communication, decision-making, and workflow management, positioning businesses for success in the AI era.
Data Lifecycle Management (DLM) is essential for effectively managing data from creation to deletion, ensuring security, compliance with regulations, and operational efficiency. It faces challenges such as handling large volumes of diverse data, maintaining data quality, and setting retention policies. A solid DLM strategy mitigates risks while maximizing data value.
Data breaches are an unfortunate reality for businesses of all sizes. How you handle the aftermath can have a huge […]
There’s nothing quite as frustrating as when your computer freezes. One moment you’re cruising through your tasks, the next, you’re […]
Artificial Intelligence (AI) is increasingly accessible to small businesses, offering tools for enhanced customer service, marketing efficiency, and operational improvements. Key applications include AI chatbots for customer support, analytics for targeted marketing, automation of routine tasks, inventory management, personalized interactions, streamlined HR processes, and cybersecurity solutions, benefiting profitability and competitiveness.
Email security is essential due to the increasing sophistication of cyberattacks, with 95% of IT leaders noting rising complexity. To protect sensitive data, users should adopt strong passwords, enable two-factor authentication, be cautious with links and attachments, keep software updated, use encryption, and monitor email activity for suspicious actions.
Think of technical debt like the interest on a loan you never planned to take. It starts when companies opt for quick and easy fixes instead of solid, long-term solutions. It might seem harmless at first, but as your system grows, those shortcuts pile up, slowing things down and making future projects way more complicated.
To keep your tech running smoothly, it's key to tackle technical debt head-on. Here are 8 simple ways to get started.